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Return to shop- Introduction
This Privacy Policy governs the manner in which desksortcubby collects, uses, maintains, and discloses information collected from users of the www.desksortcubby.com website. We respect your privacy and are committed to processing your personal data transparently. As a brand operating from France and serving the European region, desksortcubby acts as the Data Controller in strict accordance with the General Data Protection Regulation (GDPR) and applicable French data protection legislation. - The Data Controller
The entity responsible for your personal information is the brand itself:
Data Controller: desksortcubby
Location: France
Contact Email: desktop@desksortcubby.com
- Information We Collect
To fulfil your orders for our desktop organisers and provide necessary support, we collect the following specific categories of information:
Identity Information: First name and last name.
Contact Information: Billing address, shipping address, email address, and telephone number.
Transaction Information: Specific details regarding the physical items you have purchased from our store.
- Payment Processing via Stripe
All payment transactions conducted on our website are processed directly by Stripe. desksortcubby does not collect, process, or store your payment card details on our servers. During checkout, your financial data is transmitted directly to Stripe. The handling of this financial information is governed strictly by Stripe’s privacy policies and their data protection standards. - Purpose and Legal Basis for Processing
We process your data under the following legal bases compliant with European law:
Contractual Necessity: To process and dispatch your order, manage payment statuses, and provide post-purchase customer support.
Legal Obligation: To maintain accurate financial records as required by French tax authorities.
Legitimate Interests: To respond to your enquiries and optimise our website’s operational functionality.
- Data Retention Periods
We only retain your personal data for as long as strictly necessary to fulfil the purposes for which it was collected and to comply with legal obligations under French and European law.
Accounting and Tax Records: Information related to financial transactions and invoices is retained for 10 years to comply with French commercial and tax laws.
Customer Communication: Data relating to customer enquiries and support correspondence is retained for a maximum of 3 years from the date of the last contact.
Upon the expiration of these periods, your data is permanently deleted or irreversibly anonymised.
- Data Protection Measures
We implement commercially reasonable technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. We strictly limit internal access to your data. However, please note that no internet transmission method or electronic storage system is entirely free from risk, and we cannot promise absolute immunity from digital threats. We continually review and update our processes to mitigate risks to your personal data. - Your Rights Under the GDPR
As a resident of the European Economic Area (EEA), you possess specific rights regarding your personal data:
Right of Access: You may request a copy of the personal data we hold about you.
Right to Rectification: You may request corrections to inaccurate or incomplete personal data.
Right to Erasure: You may request the deletion of your personal data, subject to our overriding legal retention requirements.
Right to Restrict Processing: You may request a temporary halt to the processing of your data under certain conditions.
Right to Data Portability: You may request your data in a structured, commonly used format.
To exercise any of these rights, please contact us directly at desktop@desksortcubby.com. We aim to respond to all data requests within 72 hours.
- International Data Transfers
As part of our operations, data may be processed outside of your country of residence by our service providers, such as Stripe. We ensure that any such international transfers comply with GDPR requirements, typically governed by Standard Contractual Clauses or other legally recognised transfer mechanisms. - Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or operational practices. The updated version will always be accessible on this page.